Privacy Policy

Who We Are

Our website address is: www.holidaylightsofatlanta.com

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Information We Collect

We collect the following types of personal information from our customers:

• Contact Information: Name, email address, phone number, and mailing address.

• Transactional Information: Details related to quotes, appointments, or services provided.

• Technical Information: IP address, browser type, and usage data collected through cookies and similar technologies.

• Mobile Opt-In Data: Information provided when you opt in to receive SMS messages.

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How We Collect It

We collect information in several ways, including:

• Directly from you via website forms (e.g., contact forms, comment sections) and in-person interactions (e.g., during service appointments).

• Automatically when you visit our website, through cookies, analytics, or embedded content.

• From your mobile opt-in when you subscribe to receive SMS updates or communications.

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How We Use Your Information

We use your personal information to:

• Provide services and schedule appointments.

• Respond to inquiries and deliver customer support.

• Send transactional SMS updates, such as service reminders or confirmations.

• Improve website usability and personalize user experience.

• Send promotional messages only if you have opted in.

Data Sharing Policy

Data Sharing and Privacy Protection

We do not transfer, sell, share, or provide access to your personal information, including mobile phone numbers, SMS consent data, or message metadata, to any external organization under any circumstances.

We maintain strict security controls, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access or disclosure.

If you have any questions or concerns about our privacy practices or your data, please contact us at:

Email: info@holidaylightsofatlanta.com
Phone: (770) 743-4392
 

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to facilitate follow-up comments.

• Personal data for registered users is stored until the account is deleted or upon request.

• Transactional and communication records are retained only as long as necessary for operational, legal, or security purposes.

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Your Rights Over Your Data

You have the right to:

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• Request an exported file of the personal data we hold about you.

• Request deletion of your personal data, except for data we are required to retain for administrative, legal, or security purposes.

• Opt out of receiving communications by replying STOP, UNSUBSCRIBE, or similar instructions in SMS messages, or by clicking unsubscribe links in emails.

 

To exercise these rights, please contact us at info@HolidayLightsofAtlanta.com or use our contact form.  You can reach us

by phone at 770.743.4392.

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Cookies

We use cookies to:

• Save your preferences and login details for a more convenient browsing experience.

• Analyze website performance and user interactions.

You can manage or disable cookies through your browser settings.

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Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos or images). These behave as if you visited the source website and may collect your data. Please refer to the respective privacy policies of these websites.

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Google reCAPTCHA

This site is protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.

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Website Caching

We use caching services to improve website performance. Cached data is temporary and accessible only for technical support purposes. For more details, visit https://quic.cloud/privacy-policy/.

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Analytics

We use Google Analytics to monitor website performance and analyze user interactions. Google Analytics' Privacy Policy is available here.

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Contact Form

When you fill out a contact form, we collect your name, email address, phone number, and message to respond to your inquiries.

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Mailing List or Newsletter

By subscribing to our newsletter, you consent to receive emails about updates, promotions, or news related to our services. You can unsubscribe at any time by clicking the link in the email.

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How to Opt Out of Communications

We respect your preferences and make it easy for you to opt out of receiving communications from us. You can opt out using any of the following methods:

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• SMS Communications: Reply to any SMS message with the word STOP, UNSUBSCRIBE, or QUIT to stop receiving text messages.

• Email Communications: Click the unsubscribe link located at the bottom of any promotional or transactional email.

• Phone or In-Person Requests: Contact our customer service team directly at [Your Contact Number] or speak to a representative during your service visit.

• Contact Form: Submit an opt-out request through our Contact Form.

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If you have any questions about opting out or need assistance, please email us at . Note that some transactional communications, such as appointment reminders or billing notices, may still be sent as they are essential to our services.

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Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: info@holidaylightsofatlanta.com
Phone: (770) 743-4392

We do not transfer, sell, or share your personal information, including mobile phone numbers and SMS opt-in data, to any external organizations under any circumstances. We maintain strict security measures to protect your data from unauthorized access or disclosure.
 

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the latest modification date. If significant changes affect how we use your data, we will notify you via email or another direct communication channel.

Latest update: [12/01/2024]

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